It answers your phone, chases your quotes, and collects what you are owed.
The phone work nobody has time for. It picks up the calls you miss, rings back the quotes that went quiet, and holds a real conversation about the invoices you're owed, then follows up by SMS and email, so nothing falls through the cracks.
It's the start of something bigger: the back-office admin you never had time to hire. Today it works your phone. Over time, the rest of the office desk.
Voice-led · SMS + email in one cadence · Xero-native · AU-built compliance
Two doors, one teammate.
Same voice engine either side. What it spends its day doing is different.
You're on the tools. The phone isn't.
- Answers every call, after hours and while you're under a house.
- Takes the job details and texts you the summary before you're back in the ute.
- Rings back the quote you priced three weeks ago and never heard about again.
- Asks for the review while the customer still remembers it went well.
- And chases the invoice when you want it, stopping the moment Xero marks it paid.
You didn't train for six years to chase debtors.
- Rings every overdue debtor across your whole client book, from one console.
- Reads live Xero, and stops the second an invoice is marked paid.
- Polite by default, with the cadence and tone set per client.
- Writes back what was said, what was promised, and what needs a person.
- Wholesale pricing you rebill, so chasing becomes margin instead of scope creep.
Not sure which? Both doors run the same voice engine. Book fifteen minutes.
Xero knows who owes what. We make the calls that get it paid.
One teammate across the whole cycle: quote → invoice → paid.
Not another dunning tool. The same engine chases the quote and the invoice, and it knows a quote is a nudge and an invoice is a chase. Nobody else in the category does the quote side at all.
Win the sale
Tone: nudgeA friendly follow-up 24 hours after the quote goes out. Warm, never pushy. Over-chasing kills a sale, so the teammate courts the prospect instead of dunning them. Xero has no quote chaser at all; this is the whitespace.
Collect the debt
Tone: chaseCalls on overdue invoices, holds a real conversation off live Xero data, sends the secure pay-link mid-call, and captures a promise-to-pay when they can't pay today, then follows up by SMS and email in one cadence.
Reconcile & stop
Tone: doneThe moment Xero marks it paid, the chasing stops, no "I already paid you" embarrassment. Disputes, payment plans and do-not-contact go on hold with a resume date. You manage by exception.
You'd need five subscriptions to do what it does. And they wouldn't talk to each other.
One agent chases your quotes and invoices, answers the phone when you can't, wins back customers who went quiet, and asks the happy ones for a review. All off live Xero data, all sharing one memory of every customer. It comes included; switch on what you need. That's the admin you'd hire, if you could.
Emails get ignored. Texts get forgotten. People answer the phone.
You'd happily pay someone to make those calls. You just can't do it for every client, every time. Office Voice can: a real conversation with every debtor on the book, and it remembers each one (the last call, the promise they made, the reason it slipped), so nobody gets chased twice or slips through the cracks.
Chasing stops being the thing you absorb.
One console over every client's overdue ledger
Per-client who-pays billing, and wholesale that gets cheaper per client as the book grows. You buy at wholesale and rebill, so the chasing your team eats as scope creep turns into near-zero-labour recurring revenue, and nobody has to be hired to do it.
See the practice portfolio →Australian-built, and it protects you too.
Connect Xero and hear it work.
Start a free trial and your teammate is chasing in minutes, or book a walkthrough on your real ledger. No setup fee.